CONTACT INFO
Telephone:
503-830-7032
Commissioning an Ackley guitar
A non-refundable deposit of $500.00 is required at the time of the order. The deposit secures a place on the production schedule. Currently, the estimated time for completion is six months. The remaining balance must be paid before the guitar is shipped. Payment must be in US funds. Cash, money order, certified or personal checks are accepted, however, personal checks must clear before the guitar will be shipped.
Warranty
A non-refundable deposit of $500.00 is required at the time of the order. The deposit secures a place on the production schedule. Currently, the estimated time for completion is six months. The remaining balance must be paid before the guitar is shipped. Payment must be in US funds. Cash, money order, certified or personal checks are accepted, however, personal checks must clear before the guitar will be shipped.
Warranty
A lifetime warranty against defects in workmanship is included with each Ackley guitar. Damage due to normal wear and tear or improper care or maintenance are not included in the warranty.
Return Policy
If you are not satisfied with your new Ackley guitar you may return it within 14 days for a full refund less shipping costs. Refunds for standard guitars will be issued upon return of the instrument. The guitar must be in the original condition to be eligible for refund. Refunds for custom or personalized guitars will be contingent upon the ability to resell instrument.
Return Policy
If you are not satisfied with your new Ackley guitar you may return it within 14 days for a full refund less shipping costs. Refunds for standard guitars will be issued upon return of the instrument. The guitar must be in the original condition to be eligible for refund. Refunds for custom or personalized guitars will be contingent upon the ability to resell instrument.
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